Quality Management:Quality manual/Procedures/Control of documents

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In order to maintain this assurance a documented quality system has been developed to ensure and demonstrate that all work undertaken conforms to specification requirements. The system is structured in five levels.

  • Level 1: Policies – key system objectives
  • Level 2: Quality Manual – approach & responsibility
  • Level 3: Procedures – methods (Who, What, Where & When)
  • Level 4: Work Instructions – description of processes (How)
  • Level 5: Forms, Data & Records – evidence of conformance