Quality Management:Quality manual: Difference between revisions
Line 70: | Line 70: | ||
==Product realization processes== | ==Product realization processes== | ||
Chapter 7 in the standard. | |||
===PLANNING=== | |||
* CUSTOMER RELATED PROCESSES | |||
Determination of Requirements Related to Product | * Determination of Requirements Related to Product | ||
* Review of Requirements Related to Product | |||
* Customer Communication | |||
DESIGN & DEVELOPMENT | ==DESIGN & DEVELOPMENT== | ||
* Planning | |||
* Input | |||
* Output | |||
* Review | |||
* Verification | |||
* Validation | |||
* Change Control | |||
==PURCHASING== | |||
PURCHASING | * Purchase Orders | ||
* Purchasing Information | |||
* Verification of Purchased Product | |||
==PRODUCTION & SERVICE PROVISION== | |||
PRODUCTION & SERVICE PROVISION | * Control of Production & Service Provision | ||
* Validation of Processes for Production & Service Provision | |||
* Identification & Traceability | |||
* Customer Property | |||
* Preservation of Product | |||
* CALIBRATION | |||
==Measurement, analysis and improvement== | ==Measurement, analysis and improvement== |
Revision as of 21:39, 12 November 2010
Return to the Introduction See more:
Scope of quality management system
1.2, 4.2.2 (a)
Organizational diagram
Quality Policy
5.3
QP---
Vision and Mission
Virtual-team.biz will setup a Danish business company to support outsourcing of software-development projects to Bolivian companies.
Short time Vision
Partner with 2-4 Bolivian companies (10-50 employees). Set up a scalable network structure, that may deliver software products of high quality and on the agreed time to the European marked.
Mission
Support and enhance the Bolivian partner’s Project Management, Quality insurance and maturity level. Market the services in Europe and manage quality and project management of the deliveries.
Core values
All business shall be carried out to mutual benefits for all involved organizations and individuals. Business shall be environmental and financial sustainable. All projects shall be executed according to relevant international standards and recognized best practice.
Data policy
VirtualTeam.biz protect email addresses and other personal information. Kundens ejendom?
Management responsibility
5
- MANAGEMENT COMMITMENT
- CUSTOMER FOCUS
- QUALITY POLICY
- PLANNING
- Quality Objectives
- Quality Management System Planning
RESPONSIBILITY, AUTHORITY AND COMMUNICATION 5.5.1 Responsibility and Authority 5.5.2 Management representative 5.5.3 Internal Communication 5.6 MANAGEMENT REVIEW 5.6.1 General 5.6.2 Review Input 5.6.3 Review Output
Appointment of management representative
5.5
Quality Management System
INTRODUCTION DOCUMENTATION REQUIREMENTS
- Quality Manual
- Control of Documents
- Control of Records
Procedures
QMS processes and their interaction
4
Work instructions
Personnel development
Resource management
6
PROVISION OF RESOURCES 6.2 HUMAN RESOURCES 6.2.1 General 6.2.2 Competence, Awareness & Training 6.3 INFRASTRUCTURE 6.4 WORK ENVIRONMENT
Product realization processes
Chapter 7 in the standard.
PLANNING
- CUSTOMER RELATED PROCESSES
- Determination of Requirements Related to Product
- Review of Requirements Related to Product
- Customer Communication
DESIGN & DEVELOPMENT
- Planning
- Input
- Output
- Review
- Verification
- Validation
- Change Control
PURCHASING
- Purchase Orders
- Purchasing Information
- Verification of Purchased Product
PRODUCTION & SERVICE PROVISION
- Control of Production & Service Provision
- Validation of Processes for Production & Service Provision
- Identification & Traceability
- Customer Property
- Preservation of Product
- CALIBRATION
Measurement, analysis and improvement
8 MEASUREMENT, ANALYSIS & IMPROVEMENT................................................................................26 8.1 GENERAL.........................................................................................................................................26 8.2 MONITORING & MEASUREMENT...........................................................................................................27 8.2.1 Customer Satisfaction........................................................................................................27 8.2.2 Internal Audit......................................................................................................................27 8.2.3 Process Monitoring & Measurement..................................................................................28 8.2.4 Product Monitoring & Measurement...................................................................................28 8.3 CONTROL OF NONCONFORMING PRODUCTS..........................................................................................28 8.4 ANALYSIS OF DATA............................................................................................................................29 8.5 IMPROVEMENT..................................................................................................................................30 8.5.1 Continual Improvement......................................................................................................30 8.5.2 Corrective Action................................................................................................................30 8.5.3 Preventative Action
References
2-0 References 2
Terms and definitions
3-0 Terms, definitions and abbreviations 3
husk
Internal Audit template Audit Guidance