Check Lists:Quality Management/Management review

Agenda

The agenda for the management review might among other contain:

• Status information about Quality system and Social responsibility.

Review and if necessary update of:

• Quality Policy (ISO 9001 clause 5.3).
• Quality objectives (ISO 9001 clause 5.4.1).
• Social Accountability Policy, procedures and results. (SA8000 clause 9.1 and 9.4)

If needed:

• Appointed a management representative (e.g. Quality Manager)(ISO 9001 clause 5.2.2. and SA8000 clause 9.2).

Review of customer requirement process (ISO 9001 clause 7.2.1.). Review of customer satisfaction measurements (ISO 9001 clause 8.2.1.).

References

• ISO 9001:2008
• SA8000:2008
• See all references here: References.